Privacy Policy

Your privacy is important to us. This Privacy Policy explains how MedOrbita and MedOrbitin collects, uses, stores, and protects information when you use our application.

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Important Notice

MedOrbita and MedOrbitin are currently provided for internal training, demonstration, testing, evaluation, and development purposes only. The application is not intended for public healthcare booking or production use. Information displayed within the application may include sample, test, or demonstration data.

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1.Information We Collect

We may collect the following information when you use the application:

1. Name
2. Email Address
3. Phone Number
4. User Profile Information
5. Appointment Booking Information
6. Clinic and Doctor Selection Information
7. Payment Information (where applicable)
8. Device and Application Usage Information

2.How We Use Information

We use collected information to:

1. Create and manage user accounts
2. Schedule and manage appointments
3. Facilitate clinic and doctor selection
4. Process appointment requests and updates
5. Support application testing and evaluation
6. Improve application performance and user experience
7. Provide customer support
8. Comply with legal and regulatory requirements

3.Data Protection

We implement reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or misuse.

4.Sharing Information

We do not sell or rent personal information.

Information may be shared only when necessary with:

1. Authorized clinics and healthcare providers
2. Service providers supporting application operations
3. Payment processing providers (if applicable)
4. Government authorities when required by law

5.Data Retention

We retain personal information only for as long as necessary to provide services, support testing and evaluation activities, maintain user accounts, comply with legal obligations, resolve disputes, and enforce our agreements.

User information, appointment records, and related operational data may be retained while accounts remain active. Upon receiving a valid deletion request, personal information will be deleted or anonymized within a reasonable period unless retention is required by law, security obligations, fraud prevention requirements, or dispute resolution purposes.

6.Your Rights

Users may request:

1. Access to their personal information
2. Correction of inaccurate information
3. Deletion of personal information

7.Updates to This Policy

We may update this Privacy Policy periodically. Updated versions will be published on this page with the revised effective date.

8.Contact

If you have questions regarding this Privacy Policy, data retention practices, or personal information requests, please contact:

Email: prem@getsmartwas.com

Phone: +91 94455 64419

Address:
Plot 46, VGN Nagar Phase 1, Nolambur, Chennai – 600095.